If you are concerned about your gambling you may find that our free responsible gambling tool BetBlocker useful to help manage when you can access gambling services. All gambling you undertake is strictly at your own risk. always encourages all players to engage with gambling in a responsible fashion and accepts no liability for any harm or detriment that may result as a consequence of your engagement with the gambling services advertised here. Gambling is a risk based activity - the entertainment value is directly derived from the risks being taken. You can find further information regarding this regulator's complaint policies here.

You can find further information regarding this regulator's complaint policies. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.As such the value of this license for players depends largely on the professionalism of the ADR service utilised. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market.LeoVegas hold the following gambling licenses : The above being the case we're we're happy to acknowledge that Leo Vegas Gaming Plc policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group we cannot guarantee we will be able to assist you in every case.įor references see LeoVegas Player Issues It is our considered opinion that the support that Leo Vegas Gaming Plc has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the odd complaint does harm. However, Leo Vegas' position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and Leo Vegas Gaming Plc have been a significant financial contributor to our sister charity BetBlocker. Ordinarily we would not work with a group that will not discuss all complaints.

This group has been inconsistent in their approach to managing player complaints, but in the vast majority of cases have addressed any issues raised by this service. Leo Vegas are part of the Leo Vegas Gaming Plc group.

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